REFUND POLICY

PUBLISHING PACKAGES

  1. Before manuscript has been submitted
  • 0-90 calendar days after paying for the service: 100% of purchase price, less $150 or 10% of the total purchase price (Administrative/Processing Fee) will be refunded, whichever is higher.
  • 91-180 calendar days after paying for the service: 50% of purchase price will be refunded.
  • More than 180 calendar days after the paying for the service: No refund will be issued.
  1. After manuscript has been submitted but before author’s final approval:
  • After manuscript is submitted but before actual work begins: 50% of total purchase price will be refunded.
  • After actual work started but before giving final approval: 25% of total purchase price will be refunded.
  1. After author has given final approval of the work:
  • No refund will be issued.

Manuscript in this contract means any text, images, or multimedia content.

If at any time Stonewall Press terminates the Service Agreement because the manuscript and/or author’s work do not comply with our Content Guidelines, we will refund 100% of the purchase price, less content evaluation fee or administrative fee.

MARKETING SERVICES

  1. Before the Start of Service/s Fulfillment:
  • 0-30 calendar days after paying for the service/s: 100% of total purchase price, less $150 or 10% of the total purchase price (Administrative/Processing Fee), whichever is higher.
  • 30-60 calendar days after paying for the service/s: 25% of total purchase price will be refunded.
  • More than 60 calendar days after paying for the service/s: No refund will be issued.
  1. After the Start of Service/s Fulfillment:

   No refund will be issued.

  1. SERVICES THAT ARE NON-REFUNDABLE UNDER ANY CIRCUMSTANCES:
  • Book Review Packages (Kirkus, BlueInk, etc.)
  • Book Fair Services
  • Book Videos
  • Websites

Stonewall Press is working with other vendors for the aforementioned services. The Author is not entitled to a refund once the agreement is signed and the service has been started.